Service and Maintenance for home and business automation…
Confidence in any provider of technological solutions can only really be achieved when trust and principle are at the core of the providers values.
We at iVox hold such values as the cornerstone on which we stand and against which we will be measured.
For your peace of mind we offer various support products ranging from maintenance agreements to full service and support contracts with rapid deployment of a skilled technician to address any issues with your automation system.
Our team comprises experienced, professional, Automation Engineers with wide skills ensuring that all elements of your automation platform, from simple controls to advanced network issues can be addressed.
We have a support management team who ensure that you receive call reports and follow-up action reports where appropriate. All preventative maintenance activities are scheduled to suit your requirements.
We will help you keep your system in optimum condition with regular servicing resulting in maximum component performance.
For complete peace of mind this agreement is transferable to a new owner of your property subject to agreement by us. We want to provide new owners with the same level of assurance that their automation system is in safe hands.
The servicing agreement will stay in force until either party agrees to terminate the agreement.
Your system will come with a manufacturers warranty against faulty or defective goods.
We will recommend any improvements that we feel will enhance your system to provide you with up to date technology.
The agreement will cover routine maintenance and servicing including the labour required for the replacement of consumable parts, or service work necessitated by accidental damage to the equipment arising through improper use.
We want you to get the best from your investment, therefore any routine maintenance work should be carried out by our companies representative who will provide expert skills knowledge and understanding of your system.
Peace of mind through the provision of:
- Priority services to rectify any breakdown of your system
- UK coverage and Support
- Preventative maintenance for your automation system
- Customised Support Agreements
- Reminder to schedule serving to give you complete peace of mind.